Privacy Policy
We use your information only for the business you contact us about — no secondary marketing, and no sale of your personal information.
What We May Receive
When you send an inquiry, request a quotation, or contact us about a project, we may receive:
Phone number
Company
Country
Project details you choose to share
Basic website usage data
How We Use It
Only to communicate about the business, product, quotation, project, order, or support you contacted us about.
Reply to your inquiry or quotation request
Discuss the product, project, or order you contacted us about
Provide related after-sales support
We do not use your inquiry for secondary marketing or unrelated sales messages.
If You Suspect Misuse
Contact official customer service immediately
If you suspect your information has been sold or used improperly, tell us right away. We will review the case and give you the findings within 24 hours.
Employee misconduct
Report unauthorized sale of customer information
Have evidence that one of our sales staff or employees sold or traded customer information? Report it to our official customer service team.
- US$1,000 reward after the case is investigated and confirmed
- The corresponding salesperson or employee will be dismissed
Your Rights
Want to know what you shared, correct something, request deletion where applicable, or report possible misuse? Contact us with enough details to identify the inquiry, order, or communication so we can review it.
Business terms for quotes and orders are covered in our Terms of Service.